PRIVACY POLICY

Welcome to SCA London 🙂

 

We respect your right to privacy. This Privacy Policy sets out details of the information that we may collect from you and how we may use that information. 

 

This Privacy Policy should be read alongside, and in addition to, the Terms and the Cookies Policy.

 Please read this Privacy Policy carefully.

Unless otherwise defined in this Privacy Policy, terms used have the same meaning as in the Terms.

1. ABOUT US

2. USE OF THE PLATFORM AND ONLINE COURSES, EXPERIENCES AND CONTENT

 

3. COLLECTION OF INFORMATION

 

4. USE OF YOUR INFORMATION

  1. (a) to provide, maintain, protect and improve the quality of the Platform and the Online Content, Experiences and Courses we offer, including by conducting anonymised market research, and to protect us and our users;

  2. (b) to provide you with a personalised browsing experience when using the Platform;

  3. (c) to fulfil any contractual agreements between you and us;

  4. (d) if you have paid to take part in an Online Course, to send you details of our other products and services which we think may interest you, unless you opt out as described at paragraph 9.1.3 below. 

  5. (e) to tailor our advertising on social media to your use of the Platform;

  6. (f) to manage your Learner account that you hold with us;

  7. (g) to allow you to use the full range of features on or via our Platform;

  8. (h) to send you course-specific email notifications and updates about Online Content, Experiences and Courses you are enrolled on;

  9. (i) to comply with legal and regulatory requirements;

  10. (j) to contact you occasionally in order to invite you to share your opinions and experiences of SCA London;

  11. (k) to allow People that provide Online Courses or Content to perform research;

  12. (l) to collect, moderate and present reviews and ratings of our Online Content and Courses to be published on our Platform; and

  13. (m) in order to provide third party goods or services available through our Platform, including (but not limited to) confirmation of the Courses you have participated in and/or the award you have achieved as a result (if applicable) for accreditation or CPD purposes, and to enable you to participate in our refer-a-friend rewards scheme.

  14.  

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone with information, news, and offers on the relevant Online Course and Content. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

 

5. STORAGE OF INFORMATION

 

6. LEGAL BASIS FOR PROCESSING YOUR INFORMATION

 

7. DISCLOSURE OF YOUR INFORMATION

  1. (a) with your consent;

  2. (b) to our suppliers in order for them to help us provide our services to you, this includes:

  3. People that provide Online Courses or Content;

  4. our provider of customer relationship management services (which allows us, for example, to send personalised email communications to you);

  5. our provider of file storage and management services if you email us directly;

  6. our payment services provider (as discussed at paragraph 3.2 above) when you make a purchase to process your payment;

  7. our identity verification partner (as discussed at paragraph 3.5 above) to verify your identity where you choose to select this option;

  8. where you have agreed, to our refer-a-friend scheme provider, solely to enable your participation in the refer-a-friend scheme;

  9. our customer service software if you contact our support team; and

  10. our third party review and ratings partner, who assists us with collecting and moderating your review and rating of our Online Content and Courses; and

  11. providers of assessments and marking services when you sign-up for an assessment or submit a piece of work for marking.

  12. These suppliers’ use of your personal data may be subject to their own privacy policies, which are available on their websites, and which we suggest you familiarise yourself within the relevant circumstances set out above.

  13. (c) if we sell or buy any business or assets, in which case we may disclose your information to the prospective seller or buyer of such business or assets, provided that they continue to use your information substantially in accordance with the terms of this Privacy Policy;

  14. (d) if all, or substantially all of our assets, are acquired by a third party provided that they continue to use your information substantially in accordance with the terms of this Privacy Policy, in which case information held by us will be one of the transferred assets; and

  15. (e) if we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to enforce or apply our Terms and other agreements; or to protect our rights, property, or safety, our users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

8. DATA RETENTION

 

9. YOUR RIGHTS

  1. You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the “Contacting SCA London” heading below.

  2. You may unsubscribe from certain email communications by following the Unsubscribe link in the email communication itself. You may also email us at support@sca.london in order to access, correct, or update your personal information on our systems. We will answer every email as promptly as possible.

  3. Similarly, if we have collected and processed your personal information on the basis of your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

  4. If you have any privacy-related questions or unresolved problems, you may contact us using the information provided at paragraph 14 below.

  5. You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including the US and Canada) are available here.)

  6. The Platform may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies. Please check these policies before you submit any personal information to these websites.

 

10. CHILDREN

 

11. COOKIES

 

12. RESEARCH

13. LINKS TO THIRD PARTY WEBSITES

14. UPDATING THIS PRIVACY POLICY

 

15. CONTACTING SCA LONDON

  1. SCA London Ltd

    FAO: Data Protection Officer

    Suit 25 Belgrade Centre, Wellingborough, England, NN8 2QH

    United Kingdom

    E-mail: support@sca.london

 

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